Privacy Policy

1. Overview

This Privacy Policy explains how CleanPeptides collects, uses, and protects your information when you visit our website or place an order. By using the site, you agree to this policy.

2. Information We Collect

• Information you provide: name, email, shipping and billing address, phone number, account login details, and order information.
• Payment information: processed securely by our third-party payment processor. We do not store full payment card numbers.
• Automatically collected: IP address, browser and device data, and usage data via cookies and similar technologies.
• Age confirmation: confirmation that you are 21 or older.

3. How We Use Your Information

To process and ship orders, manage payments and accounts, provide customer support, send order and (with your consent) marketing communications, prevent fraud, maintain security, comply with legal obligations, and improve our site.

4. Cookies & Analytics

We use cookies and analytics tools to operate the site, remember preferences, and understand usage. You can control cookies through your browser settings.

5. How We Share Information

We share information only with service providers who help us operate (payment processors, shipping carriers, hosting, email/communication tools), when required by law or to protect our rights, and in connection with a business transfer. We do not sell your personal information.

6. Data Retention

We retain personal information only as long as necessary to fulfill orders, provide services, and meet legal, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal data, and to opt out of marketing. To exercise these, contact us at [PRIVACY EMAIL — client to supply]. [Note: specific GDPR/CCPA rights to be confirmed with counsel based on where customers are served.]

8. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.

9. Third-Party Links

Our site may link to third-party sites. We are not responsible for their privacy practices.

10. Children’s Privacy

Our site and products are not intended for anyone under 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this policy from time to time. Changes take effect when posted, with an updated “Last updated” date.

12. Contact

For privacy questions: [PRIVACY EMAIL — client to supply].